At DELVEGSCO Pvt. Ltd., your trust is our priority. We are dedicated to safeguarding your personal information and ensuring transparency about how we use your data. By interacting with our services, you agree to the practices outlined in this policy.
1. Information We Collect
To provide you with our products and services, we collect the following:
a. Personal Information
Name
Email address
Contact number
Shipping and billing address
b. Payment Information
Credit/debit card details (processed securely through a trusted payment gateway)
c. Order Details
Items purchased
Transaction history
d. Non-Personal Information
Browser type
Device information
IP address
Website usage data (e.g., pages visited)
2. How We Use Your Information
We use your data to:
Process and deliver your orders
Communicate order updates and confirmations
Provide customer service and support
Send promotional offers or updates (only if you have opted-in)
Improve our website and services based on your preferences
3. Protecting Your Data
We employ industry-standard measures to protect your information:
Data encryption for secure transactions
Restricted access to sensitive information
Regular updates to safeguard against cyber threats
4. Sharing Your Information
We do not sell or rent your personal information. However, your data may be shared with:
Shipping Partners: To ensure accurate and timely delivery of your orders.
Payment Processors: For secure payment processing.
Legal Authorities: When required by law or in compliance with legal processes.
5. Cookies and Tracking
Our website uses cookies to enhance your shopping experience. These cookies help us remember your preferences and analyze site usage. You can manage or disable cookies via your browser settings.
6. Your Choices
You have control over your data. You can:
Update or correct your personal information by logging into your account or contacting us.
Opt-out of receiving marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly.
Request to delete your data, subject to legal and operational requirements.
7. Retention of Data
We retain your information only as long as needed to fulfill your orders, comply with legal obligations, or resolve disputes.
8. Changes to this Policy
We may update this policy to reflect changes in our practices or legal requirements. We will notify you of any significant changes through email or a prominent notice on our website.